Use a
Strategic Selling Plan:Develop
and implement a carefully designed, team-supported plan for doubling
sales.Include your sales and
customer philosophy, principles, values and ethics.
Practice
Integrity Selling: Understand,
adopt and consistently practice principles of "integrity selling."Integrate them with your business
situation, markets, products/services, and customers.
Focus on Sales
Character:Work to develop
ethics and values in the sales force, not just goals and selling
techniques.Buyers now care as much
about whom they from as what they buy.
Believe in
Yourself:Successful
salespeople believe in themselves as well as what they sell.Realize everyone is a salesperson,
selling confidence in themselves as well as their merchandise.
Be Sold on
What You Sell:Discover the
unique values of and believe in the integrity of what you sell.Be evangelistic, loyal, committed and
have pride in it.Communicate that
with clients.
Understand
Your Market Segments:Know what
lifestyle/behavior attributes define target markets.What's important to them?How do you meet needs?Who influences them and how?
Invest in Your
Customers:Document their
needs.Follow up periodically.Keep them informed.Incent return.Know, respect and thank them often.Build customer loyalty.
Rifle
Advertise:Select
advertising/promotional strategies carefully to match your markets.Practice "rifle" vs. "shotgun"
focus.Use a promo plan, evaluate
effectiveness, and be consistent.
Differentiate:Know how to differentiate
products/services from the competition, not just by price.Understand/use life-cycle costing;
investment vs. purchase; real vs. perceived value.
Try Before You
Buy:Offer samples and
demos.Provide hands-on
experience.Guarantee customer
satisfaction with generous return options.Achieve "No Dissatisfied Customers" daily.
Be
Speedy:Move quickly to meet
customer needs.Stay on top of
market trends.Anticipate
change.X-discipline train and team-organize
salespeople.Empower each seller to
meet needs.
Niche
Marketing:Tailor
products/services and quality control to carefully targeted clients for
"total customer satisfaction."Improves retention, profits and repeat sales.Focus narrowly and build market
domination.Position as #1 in
client mind in 1 aspect.Don't be
all things to all people.
Trust in the
"Force":Trust your
intuition, and your sales force to know best sales methods to reach most
profitable niches, customers.An
ounce of common sense is work a pound of consulting.
Risk
Creatively:Be willing to risk
failure by trying out new sales ideas, promos, angles, etc.
Find Markets
First:Locate markets, and then
build products/services to fill them.Tailor what's sold to real market needs.Emphasize how features, quality, and
support fit the individual client.
Develop
Strategic Partnerships:Create
win-wins with other companies to help promote and sell your
product/service.Focus on meeting
their needs, not yours, to make them money.Deliver.
Sell Concepts,
not Products:Refocus selling
what products/services "do" for a user, not are.Sell possibilities, opportunities, and
unique advantages.
Slogan-ize
Core Concept:Reduce to 7 words
or less what you sell.
Study Selling:Read and think about it.Ponder and practice it.Find out what works when and why.Realize as times change, people and
effective selling techniques change.Be a ready closer.
Develop
Positive Lore:Engender sales
stories and encourage their retelling.Reward lore-generating behaviors.Celebrate the "try."Inculcate values in stories, experiences.
Vigilant
Consistency:Work your
plan every day; vigilantly and consistently.Make it part of your and your company's
culture.Review and refine sales
plan at least annually.Keep it
visible, active.